Q - After I place an order when will I receive my watch?

A - After placing your order we would require 2-4 weeks for the custom build time, soon as the watch is build and ready it will be shipped out and you will be notified along with the tracking information so you are able to locate it whilst in transit!

Q - Are the watches brand new?

A - Yes, although the watches will be custom built we take great care in making sure that the watches are assembled very carefully using only the best quality so when you receive them you're completely satisfied with your purchase!

Q - Will the watches come with a warranty?

A - Yes, the watches will come with a six month warranty, which means if your watch gets damaged or has a fault we will be happy to repair/replace it for you.

Please note: The warranty is only applied should a fault occur within the watch. We are not reliable if the fault or damage is through a customer's own fault or is occurred by a customer, in an event of that nature the warranty is null and void.

Q - Will my watch come in a box?

A - Yes, all our watches will be packaged safely in a customized watch box so you're sure of receiving the watch with full protection!